PCG organizes modernization around four connected workstreams so the work stays concrete and the agency builds capacity it can sustain after the engagement.
The model
Treating People, Process, Policy, and Platform together avoids governance that exists only on paper. Weakness in any one area undermines the others, so we advance them in parallel.
Executive sponsorship, data ownership, stewardship, custodians, and governance bodies, with clear decision rights and escalation.
Repeatable workflows for access, definition changes, quality issues, metadata updates, and certification.
Modernized policy for privacy, classification, access, retention, and responsible data and AI use, aligned to FERPA and state rules.
Catalog, glossary, dictionary, lineage, quality checks, steward workflows, and leadership dashboards in one place.
People set direction and accountability, Process makes the work repeatable, Policy defines the guardrails, and the Platform records and enforces it all where staff actually work.
The method
Each engagement follows the same logical arc, scaled to the agency's size and priorities.
Review policies, systems, reports, roles, pain points, vendor practices, and known quality issues, and talk with the people who use the data.
Apply a practical education governance lens to show what works, what is missing, and where action matters most, prioritized by risk, effort, and value.
Clarify roles and decision rights, define how issues move through the organization, and select the routines the agency will sustain.
Seed priority domains, glossary terms, classifications, lineage, and quality rules, then wire in steward workflows so the model is operational.
Train staff, refine processes based on real use, stand up leadership reporting, and leave usable assets and repeatable routines.
Common questions
It is scoped per agency based on size and access to staff and systems, so the effort fits your environment.
No. We do the heavy lifting and keep staff time focused on interviews, reviews, and decisions.
This reference is yours to explore and share internally. When you are ready to go deeper, reach out to your PCG team.